Privacy Policy

Effective Date: June 1, 2026

At Aifos, accessible from [https://aifos.md](https://aifos.md), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aifos and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@aifos.md.

1. Data Controller (Titolare del Trattamento)

The Data Controller for the processing of your personal data is:

  • Company Name: AIFOS MERCHANT SRL

  • Registered Office: Ștefan cel Mare și Sfânt bd., 115/1, ap.(of.) 703, 2400 Chișinău, Moldova

  • Fiscal Code / ID NO: 1025600027896

  • Contact Email: info@aifos.md

2. Information We Collect and How We Use It

A. Contact Forms

When visitors fill out a contact form on our website to request information or software solutions, we collect the personal data requested in the form, which typically includes:

  • Name and Surname

  • Email address

  • Phone number (optional)

  • Any personal data provided voluntarily within the message text.

Purpose: We use this information solely to respond to your inquiries, provide requested quotes, and manage customer relations. This data is never used for automated marketing or shared with third parties without explicit consent.

B. Analytics and Cookies (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand how visitors interact with our website (e.g., pages visited, time spent on the site). GA4 tracks anonymized data, including anonymized IP addresses and browser configurations.

  • No directly identifiable personal data is transmitted to Google.

  • You can manage or revoke your consent for cookies at any time via the cookie banner on our website.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract / Pre-contractual measures: To respond to requests submitted via our contact forms.

  • Legitimate Interest: To maintain, optimize, and secure our website infrastructure.

  • Consent: For the activation of analytical tracking cookies.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Data sent through contact forms is typically retained for the duration of the commercial interaction.

5. Your Data Protection Rights

Under global privacy standards and GDPR frameworks, you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us directly at info@aifos.md.

6. Security of Your Data

The security of your data is a top priority. We implement robust technical and organizational security measures—including SSL encryption and regular server malware scanning—to protect your personal information from unauthorized access, alteration, or disclosure.